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Free Shipping on Orders $40+!

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  • Who is your shipping carrier?
    United States Postal Service (USPS). Please provide your complete address (including apartment, suite, or unit number) and review for accuracy before finalizing your order. This will ensure your package arrives correctly and without delay.
  • How come the merch I bought came separately?
    We use a print on-demand service where each merch order is prepared and printed on a one-off basis once the order is place. This allows us to not carry more overhead than we need, and is also super efficient.
  • Do you ship internationally?
    Right now we currently only ship our items domestically in the US.
  • My tracking number says my package was delivered, but I don't see it.
    We've all been there where a package says it's delivered, and it's not on the door step. Sometimes the USPS tracking notifications can be delayed. We ask that you take the following steps if this has happened. 1. If you've had "porch pirates" in the past, try shipping to a friend or family member who may have more of a protected area for shipment (i.e. an apartment complex with a mail room) 2. Contact your local post office with your tracking number. Your package could be stuck there or a representative could have information on how/ where to locate it. 3. Wait for a few days because there might be another delivery attempt. 4. Contact us at knockouttastes@gmail.com for further support.
  • Is the salsa shelf-stable or does it need to stay cold?
    Our salsas are shelf-stable. We recommend a good shake before using. Refrigerate after opening.
  • What is the shelf life of the salsas?
    The shelf life of our Roja and Verde salsas is 6 months from the production date. We provide a "best-buy" sticker on each of our jars.
  • Are there returns or refunds?
    At the moment, no, all sales are final. Please be certain that all of the information is correct when you're placing your orders. If there's a scenario that feels unique (i.e. the salsa jars broke in the box during shipment), then please reach out to us at knockouttastes@gmail.com so we can help find a suitable solution.
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